This Privacy Policy explains how Paxmeet collects, uses, stores, processes, protects, and shares your information when you use our platform to discover and join events, meet people, and engage in social activities.

By using Paxmeet, you consent to the practices described in this Privacy Policy.

1. Who we are

Paxmeet is a social events and people-discovery platform operated by:
Trigunaye Technologies Private Limited
Agra, Uttar Pradesh, India
Email: admin@paxmeet.com

We act as the Data Controller for information you provide.

2. This Privacy Policy applies to

·        Visitors of our website

·        Users of our mobile applications

·        Event creators

·        Event participants

·        Verified/KYC users

·        Users interacting in group chats or private chats

Children under 18 years are not allowed.
We do not knowingly collect data from minors.

3. Information we collect

We collect the following categories of data:

A. Information You Provide Directly

1. Account Information

·        Name

·        Username

·        Email address

·        Phone number

·        Date of birth

·        Gender

·        Profile photos

·        Bio and interests

2. Identity Verification (KYC)

If you opt for or are required to complete verification, we collect:

·        Government ID (Aadhaar, PAN, Passport, etc.)

·        Selfie photos

·        Liveliness checks

·        Verification metadata

·        Results received from verification partners

3. User-Generated Content

·        Event listings

·        Photos

·        Captions

·        Comments

·        Messages (encrypted in transit and stored securely)

·        Support requests

4. Payment Information

Handled by third-party payment processors (Razorpay, Stripe, Apple Pay, Google Play Billing):

·        Payment method

·        Transaction ID

·        Subscription details

Sensitive card details are never stored by us.

B. Information We Collect Automatically

1. Device Information

·        Device make & model

·        OS version

·        Mobile carrier

·        Device identifiers (IDFA, AAID)

·        Hardware identifiers

·        Network type

2. Usage Information

·        Logins

·        Buttons clicked

·        Pages viewed

·        Events viewed or joined

·        App interactions

·        Engagement statistics

3. Location Information

Used for:

·        Showing nearby events

·        Personalizing recommendations

·        Safety and fraud detection

We may collect:

·        GPS exact location (with permission)

·        Approximate location

·        Background location (if you enable it)

You can disable location at any time but some features will not work.

C. Information From Third Parties

·        Authentication providers (Google, Apple)

·        Payment processors

·        Analytics providers

·        KYC verification partners

·        Advertising partners

·        Social media logins

4. HOW WE USE YOUR INFORMATION

We use your data for the following purposes:

A. To Provide and Improve the Platform

·        Create and manage your account

·        Recommend events near you

·        Enable chat and group conversations

·        Show profiles near you

·        Host and join events

·        Personalize experience

·        Maintain platform functionality

B. Safety, Moderation & Security

To protect users and the platform:

·        Identity verification

·        Fraud prevention

·        Abuse detection

·        Content moderation

·        Blocking and reporting tools

·        Compliance with laws

·        Preventing scams

We may use automated systems and manual moderation.

C. Communication

We send:

·        OTPs

·        Account alerts

·        Event reminders

·        Subscription reminders

·        Security notifications

·        Support responses

·        Promotional emails (optional)

D. Payments & Subscriptions

·        Processing premium plans

·        Managing auto-renewals

·        Compliance with billing rules

·        Fraud checks

E. Analytics & Product Development

·        Improve user experience

·        Measure growth

·        Debug issues

·        Analyze trends

F. Legal Compliance

We may process data to:

·        Respond to law enforcement

·        Resolve disputes

·        Enforce Terms of Service

5. HOW WE SHARE YOUR INFORMATION

We never sell your personal data.

We may share data with:

A. Third-Party Service Providers

Strictly for functionality:

·        Hosting (AWS, Firebase)

·        Payment processors

·        KYC verification partners

·        Chat infrastructure (Ably/Socket servers)

·        Analytics tools

·        Crash reporting

B. Other Users

When you join or create events:

·        Your name

·        Profile photo

·        Bio

·        Interests

In chats, participants will see your:

·        Name

·        Messages

·        Media sent

C. Legal Authorities

We may share data when required by:

·        Police

·        Court orders

·        Government agencies

·        To protect user safety

D. Business Transfers

If Paxmeet is acquired or merged, user data may be transferred in a secure manner.

6. DATA RETENTION

We retain data only as long as necessary for:

·        Providing the service

·        Legal compliance

·        Fraud prevention

General retention guidelines:

·        Account information: retained while account is active

·        Messages: retained for safety & legal reasons

·        Logs: 90–180 days

·        KYC data: Duration as required by compliance rules

Users can request data deletion anytime.

7. DATA SECURITY

We use industry-level safeguards:

·        SSL/TLS encryption

·        Encrypted storage

·        Access controls

·        Server-level security

·        Employee access restrictions

·        Regular audits

No system is 100% secure, but we take reasonable and appropriate measures to protect your data.

8. YOUR RIGHTS

Your rights depend on your location:

A. GDPR (EU Users)

You have:

·        Right to access

·        Right to correction

·        Right to deletion

·        Right to restrict processing

·        Right to data portability

·        Right to withdraw consent

·        Right to complain to authorities

B. CCPA (California Users)

You may:

·        Request data disclosure

·        Request data deletion

·        Opt-out of data sharing

·        Be free from discrimination

C. INDIA DPDP ACT USERS

You may:

·        Request correction

·        Request erasure

·        Revoke consent

·        Know how your data is processed

9. INTERNATIONAL TRANSFERS

Your data may be stored or processed in:

·        India

·        USA

·        Europe

·        Any region where our service providers operate

We ensure:

·        Standard contractual clauses

·        Compliant data protection laws

·        Secure storage

10. COOKIES & TRACKERS

We use:

·        Session cookies

·        Analytics cookies

·        Authentication cookies

·        Preference cookies

·        Crash logging

You can disable cookies, but the website may not function optimally.

11. USER-GENERATED CONTENT & CHAT HANDLING

·        Chat messages are stored securely.

·        We do not sell or mine chat data.

·        We may review messages if required for safety, moderation, or legal reasons.

·        Deleted messages may remain temporarily in backups.

12. LINKS TO THIRD-PARTY SITES

We are not responsible for:

·        External websites

·        Their content

·        Their data usage

Please review their privacy policies.

13. ACCOUNT DELETION

You may delete your account at any time from settings.

Upon deletion:

·        Your profile becomes permanently inaccessible

·        Event history may remain anonymized

·        Chats with others may continue to exist

·        Logs may be retained for legal obligations

14. LAW ENFORCEMENT REQUESTS

Paxmeet may disclose user information if:

·        Required by law

·        Necessary to protect users

·        Needed to respond to cybercrime

We maintain a proper Law Enforcement Response Policy internally.

15. CHILD SAFETY (COPPA)

Paxmeet is strictly 18+ only.
We do not knowingly collect children’s data.

If a minor account is detected, we will delete it immediately.

16. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically.
Changes become effective when posted.
Continued use = acceptance of updated privacy terms.

17. CONTACT US

For privacy concerns or data requests:

Trigunaye Technologies Private Limited
Email: admin@paxmeet.com
Address - 23 Moti Manzil, Pocket-C, Radhika Vihar, Phase 2, Krishna Nagar, Mathura, 281004